Keepmoat focuses on affordable homes across the North of England and Midlands. Scores are generally solid but showed volatility in 2022.
Source: HBF Customer Satisfaction Survey. Gaps indicate quarters with insufficient data.
| Q1 2021 | 92.8% |
| Q2 2021 | 92.8% |
| Q3 2021 | 92.8% |
| Q4 2021 | 91.0% |
| Q1 2022 | 92.8% |
| Q2 2022 | 84.3% |
| Q3 2022 | 90.6% |
| Q4 2022 | 90.8% |
| Q1 2023 | 90.6% |
| Q2 2023 | 94.5% |
| Q3 2023 | 90.0% |
| Q4 2023 | 90.2% |
| Q1 2024 | 94.3% |
| Q2 2024 | 95.4% |
| Q3 2024 | 94.3% |
| Q4 2024 | 94.4% |
| Q1 2025 | 96.3% |
| Q2 2025 | 96.7% |
| Q3 2025 | 94.7% |